Room · SLR-001
⌂
THE STAIR LANDING
THREE ZONES. START WITH THE STAIRS THEMSELVES.
The stair landing belongs to nobody, and it is the one route in the house where a small oversight turns into a real injury.
Zone · SLZ-001
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LANDING SURFACE OR CONSOLE
Zone 1 of 3 · Stair Landing
THREE THINGS ON TOP. ONE BASKET ON THE FLOOR. BOTH EMPTY OF YESTERDAY.
A small surface beside the stairs that holds a lamp and a landing spot, without becoming the house's holding pen for…
Zone · SLZ-002
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WALL AND DISPLAY ZONE
Zone 2 of 3 · Stair Landing
EVERY FRAME LEVEL. TWO POINTS EACH. NOTHING A SHOULDER CAN CATCH.
The frames, mirror and any sconces on the stairway wall, hung so they stay put and never crowd the shoulder of…
Zone · SLZ-003
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STAIR AND FLOOR PATH
Zone 3 of 3 · Stair Landing
BARE TREADS. CLEAR RAIL. LIT AT BOTH ENDS.
The treads, runner, handrail and lighting that carry every person in the house between floors, several times a day…
Friction · SLF-001
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THE BASKET NEVER MAKES THE TRIP
WHAT IT LOOKS LIKE. THEN WHY.
“Things ride the stair basket for days without ever landing where they actually belong.”
Friction · SLF-002
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SOMETHING CREEPS PAST THE STAIR-SIDE EDGE
WHAT IT LOOKS LIKE. THEN WHY.
“A book, a phone or a set of keys ends up hanging over the stair side of the console instead of set back from it.”
Friction · SLF-003
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THE DRAWER REFILLS WITHIN DAYS
WHAT IT LOOKS LIKE. THEN WHY.
“Loose screws, dry pens, keys to nothing and mail already read pile back into the drawer almost as soon as it is…
Friction · SLF-004
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A FRAME STILL HANGS FROM ONE NAIL
WHAT IT LOOKS LIKE. THEN WHY.
“At least one frame on this wall is still held up by a single nail or a sawtooth hanger instead of two rated points.”
Friction · SLF-005
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THE MIRROR MOVES WHEN YOU PUSH IT
WHAT IT LOOKS LIKE. THEN WHY.
“The mirror or the biggest frame on the wall has some play in it when you push up and out on it.”
Friction · SLF-006
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A FRAME DRIFTS OUT OF LEVEL
WHAT IT LOOKS LIKE. THEN WHY.
“A frame has drifted out of level, or something on the wall projects far enough to catch a shoulder or a bag going…
Friction · SLF-007
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THE RUNNER GETS PRESSED BACK DOWN, NOT FIXED
WHAT IT LOOKS LIKE. THEN WHY.
“A lifted runner corner or a loose rod gets pressed back into place and left instead of actually refixed.”
Friction · SLF-008
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A DEAD BULB GOES UNNOTICED OVER THE TOP STEP
WHAT IT LOOKS LIKE. THEN WHY.
“A bulb lighting the top or bottom step burns out and nobody replaces it until someone nearly misses a step in the…
Friction · SLF-009
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SOMETHING GETS STAGED ON THE BOTTOM STEPS
WHAT IT LOOKS LIKE. THEN WHY.
“Laundry, shoes or a delivery box gets set down on the bottom three steps instead of carried the rest of the way.”
Root Cause · KC-001
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EXCESS
SORT FIXES THIS ONE.
More things are kept here than the zone's job needs.
Root Cause · KC-002
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NO ASSIGNED HOME
STRAIGHTEN FIXES THIS ONE.
The thing has no single defined destination, so it lands wherever the hand opens.
Root Cause · KC-003
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WRONG LOCATION
STRAIGHTEN FIXES THIS ONE.
It is stored somewhere, just not where it is used.
Root Cause · KC-006
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POOR ACCESSIBILITY
SAFETY FIXES THIS ONE.
The people who use it cannot reach it safely, or at all.
Root Cause · KC-008
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MISSING STANDARD
STANDARDIZE FIXES THIS ONE.
Nobody agreed what good looks like, so everybody is right.
Root Cause · KC-009
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MISSING TRIGGER
SUSTAIN FIXES THIS ONE.
The reset is a good intention with nothing to attach it to.
Root Cause · KC-010
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SAFETY CONSTRAINT
SAFETY FIXES THIS ONE.
The current arrangement can hurt somebody, and that outranks tidy.
Root Cause · KC-011
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POOR REPLENISHMENT
STANDARDIZE FIXES THIS ONE.
Consumables run out unnoticed, and stock ages out of use unseen.
Root Cause · RC-013
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UNCLEAR OWNERSHIP
SUSTAIN FIXES THIS ONE.
Nobody specific is responsible for resetting this zone, so upkeep depends on whoever notices first.
Root Cause · RC-015
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UNRESOLVED DECISION
SORT FIXES THIS ONE.
The item is not clutter, it is a decision that has not been made, so it is stacked instead of acted on.
Root Cause · RC-016
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DIFFICULT TO CLEAN
SHINE FIXES THIS ONE.
Reaching the surface to clean it costs more effort than the rest of the zone combined, so it gets skipped.
Root Cause · RC-017
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PERCEPTUAL BLINDNESS
SORT FIXES THIS ONE.
The clutter has been visible so long the eye stops flagging it as a problem.
Action · SLA-001
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CLEAR THE CONSOLE AND THE BASKET
15 MINUTES. 1.
Clear the console top and drawer, route anything headed elsewhere straight into the stair basket, and carry the…
Action · SLA-002
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GIVE THE CONSOLE A NAMED LIMIT
30 MINUTES. 1.
Move the tray to where your hand actually lands, clip the lamp cord clear, and give the drawer named sections so…
Action · SLA-003
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TAKE DOWN WHAT HANGS FROM ONE NAIL
15 MINUTES. 1.
Take down every frame still hanging from a single nail or a sawtooth hanger, and anything with cracked glass.
Action · SLA-004
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REHANG ON TWO POINTS AND PRESS-TEST
30 MINUTES. 1 TO 2.
Rehang everything on two rated points measured off the tread below it, and press-test the heaviest piece before trusting it again.
Action · SLA-005
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CLEAR THE TREADS AND CHECK BOTH LIGHTS
15 MINUTES. 1.
Clear every tread of anything sitting on it, and confirm both the top and bottom stair lights actually work.
Action · SLA-006
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REFIX THE RUNNER OR TAKE IT UP
30 MINUTES. 1 TO 2.
Make the real decision on a runner that has already lifted once: refix it properly along its whole length or take it up entirely.
Action · SLA-007
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THE FULL FLIGHT SAFETY WALK
30 MINUTES. 1 TO 2.
Walk the whole flight once, top to bottom, testing every tread, the rail, the runner and both lights before trusting any of it.
Action · SLA-008
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THE WEEKLY RAIL AND FRAME PASS
15 MINUTES. 1.
Wipe the handrail its full length and press-test the two nearest frames on the same pass, so the wall gets checked ten seconds at a time.
Action · SLA-009
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THE THREE-NIGHT VERDICT SWEEP
15 MINUTES. 1.
Check the stair basket and the console tray for anything that has ridden along too many nights running, and give each…
Standard · SLS-001
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LANDING SURFACE OR CONSOLE STANDARD
WRITE IT. SIGN IT. PUT IT WHERE IT HAPPENS.
Three permanent items plus one tray on top, nothing overhanging the stair side, and one stair basket that sleeps empty.
Standard · SLS-002
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WALL AND DISPLAY ZONE STANDARD
WRITE IT. SIGN IT. PUT IT WHERE IT HAPPENS.
Two hanging points and rated hardware on every item, nothing projecting more than a hand's width at shoulder height…
Standard · SLS-003
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STAIR AND FLOOR PATH STANDARD
WRITE IT. SIGN IT. PUT IT WHERE IT HAPPENS.
Bare treads at full width, runner flat and fixed the whole way, handrail clear from newel to newel, and working light at both ends.
Event · SLE-001
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THE LAUNDRY BASKET DESCENT
THE DAY THAT TESTS IT.
Someone carries a full laundry basket down the flight with both hands, unable to see their own feet or hold the rail.
Event · SLE-002
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THE GUEST WHO LEANS ON THE WALL
THE DAY THAT TESTS IT.
A guest carrying bags up the stairs for the first time reaches out and grabs the nearest frame or the mirror at the turn for balance.
Event · SLE-003
◆
THE BULB THAT PICKS TONIGHT TO DIE
THE DAY THAT TESTS IT.
The bulb over the top step burns out the same night as an unplanned errand, and the flight goes dark exactly when the…