Room · PBR-001
⌂
THE PRIMARY BATHROOM
SEVEN ZONES. START WITH THE COUNTER.
The primary bathroom is the smallest room you use the most, and it carries three problems no other room has all at…
Zone · PBZ-001
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VANITY COUNTER
Zone 1 of 7 · Primary Bathroom
ONE TRAY. FOUR PRODUCTS. BARE STONE EITHER SIDE.
To hold the handful of things you touch every morning and every night, and nothing else.
Zone · PBZ-002
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VANITY DRAWERS
Zone 2 of 7 · Primary Bathroom
EVERY DRAWER DIVIDED. THE BLADES CAPPED.
To hold the grooming tools and products you actually reach for, arranged by when in the day you use them.
Zone · PBZ-003
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UNDER-SINK CABINET
Zone 3 of 7 · Primary Bathroom
TWO BINS. A BARE TRAY. BOTH VALVES IN SIGHT.
To store cleaning supplies and backstock around the plumbing without ever hiding a leak.
Zone · PBZ-004
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MEDICINE CABINET OR WALL STORAGE
Zone 4 of 7 · Primary Bathroom
THREE BINS. IN DATE. ABOVE A CHILD'S REACH.
To hold the medicine and first aid you would need tonight, and nothing you stopped needing years ago.
Zone · PBZ-005
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SHOWER OR TUB
Zone 5 of 7 · Primary Bathroom
ONE OF EACH. THE SQUEEGEE ON ITS HOOK.
To keep only the products actually in use within reach, on surfaces that dry out between showers.
Zone · PBZ-006
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TOILET AREA
Zone 6 of 7 · Primary Bathroom
TWO ROLLS WITHIN REACH. A BARE CISTERN LID.
To keep the smallest and dirtiest patch of the room clean and stocked without letting it contaminate anything else.
Zone · PBZ-007
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LINEN AND TOWEL STORAGE
Zone 7 of 7 · Primary Bathroom
THREE PER PERSON. EVERY GUEST SET NESTED.
To hold enough clean towels for the way this house actually does laundry, and no more than the shelf can safely carry.
Friction · PBF-001
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CLEAR MONDAY, COVERED BY WEDNESDAY
WHAT IT LOOKS LIKE. THEN WHY.
“The counter is covered again two days after I clear it.”
Friction · PBF-002
▲
WIPED CLEAN, STILL LOOKS DIRTY
WHAT IT LOOKS LIKE. THEN WHY.
“I wipe the counter but it never looks clean.”
Friction · PBF-003
▲
SOMEBODY ELSE'S THINGS, AGAIN
WHAT IT LOOKS LIKE. THEN WHY.
“Two of us share this counter and it is always somebody else's things in the way.”
Friction · PBF-004
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DIGGING FOR THE SAME THING AGAIN
WHAT IT LOOKS LIKE. THEN WHY.
“I dig through the drawer every morning for the same thing.”
Friction · PBF-005
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OPENED, FORGOTTEN, EXPIRED
WHAT IT LOOKS LIKE. THEN WHY.
“Products go past their open-jar window before we finish them.”
Friction · PBF-006
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TIDY FOR A WEEK, THEN NOT
WHAT IT LOOKS LIKE. THEN WHY.
“The drawer is tidy for a week and then it is not.”
Friction · PBF-007
▲
THREE HALF-USED BOTTLES OF THE SAME THING
WHAT IT LOOKS LIKE. THEN WHY.
“I find several half-used bottles of the same cleaner.”
Friction · PBF-008
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DAMAGED DOWN HERE, NOBODY NOTICED
WHAT IT LOOKS LIKE. THEN WHY.
“Something under here got damaged and nobody noticed.”
Friction · PBF-009
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NO WAY TO TELL IF IT'S LEAKING
WHAT IT LOOKS LIKE. THEN WHY.
“I cannot tell whether anything down there is leaking.”
Friction · PBF-010
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CAN'T FIND IT WHEN IT MATTERS
WHAT IT LOOKS LIKE. THEN WHY.
“We reach for something in an emergency and cannot find it.”
Friction · PBF-011
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EXPIRED FOR YEARS, STILL HERE
WHAT IT LOOKS LIKE. THEN WHY.
“There is medicine in here that expired years ago.”
Friction · PBF-012
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NOBODY CAN FIND IT WITHOUT ASKING
WHAT IT LOOKS LIKE. THEN WHY.
“Nobody can find what they need without asking me.”
Friction · PBF-013
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THE DARK LINE KEEPS COMING BACK
WHAT IT LOOKS LIKE. THEN WHY.
“There is a dark line where the wall meets the tray and it comes back.”
Friction · PBF-014
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CROWDED WITH BOTTLES NOBODY USES
WHAT IT LOOKS LIKE. THEN WHY.
“The shower is crowded with bottles we do not use.”
Friction · PBF-015
▲
CLEANING TAKES FAR TOO LONG
WHAT IT LOOKS LIKE. THEN WHY.
“Cleaning in here takes far longer than it should.”
Friction · PBF-016
▲
OUT OF PAPER, NOBODY NOTICED
WHAT IT LOOKS LIKE. THEN WHY.
“We run out of paper with nobody noticing until it matters.”
Friction · PBF-017
▲
STILL SMELLS, EVEN AFTER CLEANING
WHAT IT LOOKS LIKE. THEN WHY.
“This area smells even after cleaning it.”
Friction · PBF-018
▲
THE CISTERN LID, COVERED AGAIN
WHAT IT LOOKS LIKE. THEN WHY.
“The cistern lid always has things on it.”
Friction · PBF-019
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OUT OF TOWELS BEFORE LAUNDRY DAY
WHAT IT LOOKS LIKE. THEN WHY.
“We run out of clean towels before laundry day.”
Friction · PBF-020
▲
FULL SHELF, NO MATCHING SET
WHAT IT LOOKS LIKE. THEN WHY.
“The shelf is full but I can never find a matching set.”
Friction · PBF-021
▲
PULL ONE TOWEL, DOWN COMES THE STACK
WHAT IT LOOKS LIKE. THEN WHY.
“Pulling one towel out brings the stack down, or I need a stool to reach it.”
Root Cause · KC-001
◉
EXCESS
SORT FIXES THIS ONE.
More things are kept here than the zone's job needs.
Root Cause · KC-002
◉
NO ASSIGNED HOME
STRAIGHTEN FIXES THIS ONE.
The thing has no single defined destination, so it lands wherever the hand opens.
Root Cause · KC-003
◉
WRONG LOCATION
STRAIGHTEN FIXES THIS ONE.
It is stored somewhere, just not where it is used.
Root Cause · KC-004
◉
EXCESS MOTION
STRAIGHTEN FIXES THIS ONE.
Getting it out means bending, lifting, unstacking, or moving something else first: too many steps.
Root Cause · KC-005
◉
POOR VISIBILITY
STRAIGHTEN FIXES THIS ONE.
You own it, but you cannot see it, so you buy it again or forget it.
Root Cause · KC-006
◉
POOR ACCESSIBILITY
SAFETY FIXES THIS ONE.
The people who use it cannot reach it safely, or at all.
Root Cause · KC-007
◉
INSUFFICIENT CAPACITY
SORT FIXES THIS ONE.
The right storage exists and genuinely cannot hold what belongs in it.
Root Cause · KC-008
◉
MISSING STANDARD
STANDARDIZE FIXES THIS ONE.
Nobody agreed what good looks like, so everybody is right.
Root Cause · KC-009
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MISSING TRIGGER
SUSTAIN FIXES THIS ONE.
The reset is a good intention with nothing to attach it to.
Root Cause · KC-010
◉
SAFETY CONSTRAINT
SAFETY FIXES THIS ONE.
The current arrangement can hurt somebody, and that outranks tidy.
Root Cause · KC-011
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POOR REPLENISHMENT
STANDARDIZE FIXES THIS ONE.
Consumables run out unnoticed, and stock ages out of use unseen.
Root Cause · KC-012
◉
CONFLICTING USERS
STANDARDIZE FIXES THIS ONE.
Two people run one zone by two designs, so it is permanently half of each.
Root Cause · RC-013
◉
UNCLEAR OWNERSHIP
SUSTAIN FIXES THIS ONE.
Nobody specific is responsible for resetting this zone, so upkeep depends on whoever notices first.
Root Cause · RC-015
◉
UNRESOLVED DECISION
SORT FIXES THIS ONE.
The item is not clutter, it is a decision that has not been made, so it is stacked instead of acted on.
Root Cause · RC-016
◉
DIFFICULT TO CLEAN
SHINE FIXES THIS ONE.
Reaching the surface to clean it costs more effort than the rest of the zone combined, so it gets skipped.
Root Cause · RC-017
◉
PERCEPTUAL BLINDNESS
SORT FIXES THIS ONE.
The clutter has been visible so long the eye stops flagging it as a problem.
Action · PBA-001
▴
CLEAR THE COUNTER TO THE DAILY FOUR
15 MINUTES. 1.
Clear the counter down to bare stone and put back only the tray with the soap, the toothbrush holder and the four…
Action · PBA-002
▴
GIVE THE HEAT TOOL A DRAWER OR A WALL HOOK
30 MINUTES. 1.
Settle the tool that lives out on the counter by fitting it a heat-safe pouch in the drawer, or a wall-mounted holder…
Action · PBA-003
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EMPTY THE TOP DRAWER AND CAP THE BLADES
15 MINUTES. 1.
Empty the top drawer, clear anything past its open-jar window, and give the blades one capped, lidded home.
Action · PBA-004
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JUDGE THE EXPENSIVE SHADE BY THE THREE-STRIKE RULE
30 MINUTES. 1.
Work through every open product against the reach-for-something-else test, and write the season on anything unopened you're keeping.
Action · PBA-005
▴
CLEAR THE CABINET FLOOR AND SET THE TRAY
15 MINUTES. 1.
Empty the cabinet, dry the floor, and return only two bins clear of the trap with a bare tray beneath them.
Action · PBA-006
▴
MOVE THE BACKSTOCK OUT, NOT THE SIGHTLINE
30 MINUTES. 1.
Move any backstock crowding the trap out of this cabinet entirely, to a linen cupboard or elsewhere, and cap what stays at two bottles.
Action · PBA-007
▴
SORT INTO THREE LABELED BINS
15 MINUTES. 1.
Empty the cabinet, clear anything expired, and sort what remains into three labeled bins.
Action · PBA-008
▴
CONFIRM THE REACH AND FIT THE CATCH
30 MINUTES. 1.
Measure the cabinet's real height against what a child can climb to reach, and fit a catch if children are ever in the house.
Action · PBA-009
▴
DOWN TO ONE OF EACH, THEN SQUEEGEE DRY
15 MINUTES. 1.
Clear the caddy to one shampoo, one conditioner, one wash and one bar per person, and squeegee the whole enclosure dry.
Action · PBA-010
▴
USE IT THIS WEEK OR POUR IT OUT
30 MINUTES. 1.
Test every bottle against the two-week rule, and settle the inch in the bottom of anything you're keeping out of guilt.
Action · PBA-011
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CLEAR THE LID AND SET THE RESERVE ROLLS
15 MINUTES. 1.
Clear the cistern lid completely, dry the brush holder, and put two reserve rolls within seated reach.
Action · PBA-012
▴
MOVE THE BOWL CLEANER UP AND SET THE RESTOCK TRIGGER
30 MINUTES. 1.
Move any floor-level bowl cleaner to a high shelf, and fix the moment the reserve rolls get topped up.
Action · PBA-013
▴
DOWN TO THREE PER PERSON, NESTED AND LABELED
15 MINUTES. 1.
Take the shelf down to three bath towels per person and nest every guest set in its own pillowcase.
Action · PBA-014
▴
CHECK THE FIXINGS AND MOVE THE WEIGHT DOWN
30 MINUTES. 1.
Check the shelf brackets can carry the stack, and move the heaviest towels to a shelf you can reach flat-footed.
Action · PBA-015
▴
THE STANDING-MOISTURE WALK
30 MINUTES. 1.
Walk every zone in this room in one pass, checking for the single thing all seven have in common: something left wet that should be dry.
Action · PBA-016
▴
THE OPEN-CHEMISTRY CHECK
30 MINUTES. 1.
Walk the room checking that no two products stored near each other could ever mix badly, and that nothing corrosive…
Action · PBA-017
▴
THE SLEEPING-DATES SWEEP
30 MINUTES. 1.
Read every expiry date in the room in one sitting, medicine, drawers and under-sink alike, and settle what has…
Standard · PBS-001
▬
VANITY COUNTER STANDARD
WRITE IT. SIGN IT. PUT IT WHERE IT HAPPENS.
The counter carries one liftable tray and nothing beside it.
Standard · PBS-002
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VANITY DRAWERS STANDARD
WRITE IT. SIGN IT. PUT IT WHERE IT HAPPENS.
Each drawer is divided by routine, every category carries a written count on its label, and nothing stays past its date.
Standard · PBS-003
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UNDER-SINK CABINET STANDARD
WRITE IT. SIGN IT. PUT IT WHERE IT HAPPENS.
The P-trap and both shut-off valves stay in plain sight, one open bottle per job, backstock capped at two.
Standard · PBS-004
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MEDICINE CABINET OR WALL STORAGE STANDARD
WRITE IT. SIGN IT. PUT IT WHERE IT HAPPENS.
Only in-date, correctly labeled, currently needed medicine lives here, grouped by symptom and kept above child reach.
Standard · PBS-005
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SHOWER OR TUB STANDARD
WRITE IT. SIGN IT. PUT IT WHERE IT HAPPENS.
One of each product in use per person, no empties in the caddy, squeegee on its hook, floor grip intact.
Standard · PBS-006
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TOILET AREA STANDARD
WRITE IT. SIGN IT. PUT IT WHERE IT HAPPENS.
The cistern lid stays bare, the toilet cloth is a color used for nothing else, and two reserve rolls is the minimum on hand.
Standard · PBS-007
▬
LINEN AND TOWEL STORAGE STANDARD
WRITE IT. SIGN IT. PUT IT WHERE IT HAPPENS.
Three bath towels per person, folded to one width, columns labeled by type, and nothing put away damp.
Event · PBE-001
◆
THE BOTH-OF-US-LATE MORNING
THE DAY THAT TESTS IT.
Two people need this counter in the same ten minutes before leaving the house, with no time to clear anything out of each other's way.
Event · PBE-002
◆
THE FIRST DAY BACK AT WORK
THE DAY THAT TESTS IT.
You are getting ready for an early meeting and need the drawer to give up exactly the tool you reach for, on the first try, in the dark.
Event · PBE-003
◆
THE PLUMBER'S FIVE-MINUTE NOTICE
THE DAY THAT TESTS IT.
A plumber calls to say they can come right now to look at a slow drain, and needs the shut-off valve pointed out in under a minute.
Event · PBE-004
◆
THE MIDDLE-OF-THE-NIGHT FEVER
THE DAY THAT TESTS IT.
A household member wakes at 2am with a fever and needs the right medicine in the dark, fast, without waking anyone…
Event · PBE-005
◆
THE UNEXPECTED HOUSEGUEST'S FIRST SHOWER
THE DAY THAT TESTS IT.
A guest arriving unannounced needs to shower within the hour, in an enclosure they have never seen before, with no…
Event · PBE-006
◆
THE STOMACH BUG AT 3AM
THE DAY THAT TESTS IT.
Someone is sick in the night and needs this area stocked and bare with no warning, no shopping trip possible until morning.
Event · PBE-007
◆
THE SAME-DAY GUEST ANNOUNCEMENT
THE DAY THAT TESTS IT.
A relative texts that they are arriving to stay tonight, and need a full guest towel set handed to them within the hour.