The deck

The Kitchen Deck

72 cards: seven zones, the frictions each one causes, the twelve root causes underneath, the actions that fix them, and the standard each zone keeps. Typeset and free. No illustrations yet, so every card reads as text, not a photograph.

Read the deck

The Entryway deck, illustrated: deck.html.

Why unillustrated

The words are finished. The pictures are not.

The kitchen is the busiest room in the house, and the one 6S pays back fastest, because you cross it a dozen times a day and feel every extra step. Start at the sink: it is the room's recovery point, and every other zone eventually drains into it, so nothing else can be judged fairly while dirty dishes have nowhere to be. Then work outward to the counter and the hob, and save the refrigerator for a morning when you have real time.

Every card here is real: written from the same source as the Manual and the zone pages, gated so a root cause with no friction pointing at it, or an action nobody's problem needs, cannot ship. None of it is generated placeholder copy. What is missing is photography, which this deck does not pretend to have. A family-coloured panel and the card's own symbol stand where a photograph will eventually go.

72 cards, seven kinds

One zone, one friction, one cause, one fix, one standard

A Zone card names the place. Friction cards say what a household actually complains about there. Each friction points at a Root Cause, and each cause names the Action that fixes it. A Standard card is what you write down and keep. Event cards are the days that test whether it held.

  • Room · 1
  • Zone · 7
  • Friction · 21
  • Root Cause · 12
  • Action · 18
  • Standard · 7
  • Event · 6

The deck

Read it here, zone by zone

Tap a card's "How it works" to see its back. Start at the sink: it is the shortest zone and the one the rest of the kitchen resets from.

The Kitchen

RoomKR-001

THE KITCHEN

SEVEN ZONES. START AT THE SINK.

●○○○○

The kitchen is seven small places, not one big job. This card is the map and the order.

How it works

Start here. KZ-003 Sink and Dishwashing Zone. It is the shortest zone, it is the point the whole kitchen resets from, and you will have finished something in fifteen minutes.

The seven zones, in order

  1. KZ-001 Primary Prep Counter
  2. KZ-002 Cooking Zone
  3. KZ-003 Sink and Dishwashing Zone
  4. KZ-004 Upper Cabinet Zone
  5. KZ-005 Lower Cabinet and Cookware Zone
  6. KZ-006 Utensil and Utility Drawers
  7. KZ-007 Refrigerator and Freezer

How to play

  1. Deal the seven ZONE cards face up. Pick the one that is annoying you today, or take the one this card says to start at.
  2. Lay out that zone's three FRICTION cards. Keep the ones that are true in your kitchen. Put the rest back.
  3. Turn a friction card over and pick the answer that is true. It names a ROOT CAUSE.
  4. The root cause card names the ACTION cards that fix that cause. Pick the one that matches the time you actually have: five, fifteen or thirty minutes.
  5. Do it standing up, with the card in your hand.
  6. Read the victory condition out loud. If it is not true yet, you are not finished, and that is the whole scoring system.
  7. Fill in the zone's STANDARD card with a pen and put it where the zone is.
  8. Draw an EVENT card when an ordinary hard day happens, and see whether the standard held.

Players. 1 to 6. With more than one, deal the friction cards out and let each person keep the ones they believe. Disagreement is the useful part, not a problem to resolve before starting.

Safety first. Do KA-016 The Hot Zone Walk before any rebuild. It takes fifteen minutes and the rebuilds move heavy and sharp things around.

Primary Prep Counter

ZoneKZ-001

PRIMARY PREP COUNTER

ONE CLEAR RUN. THE REST GOES SOMEWHERE ELSE.

●●●○○

The stretch of counter where food is actually cut, mixed, and plated.

How it works

Done looks like: One clear run of counter at least as wide as your largest cutting board, holding only the board, the knife block or strip, and the salt. The kettle and the toaster stand back against the wall with their cords coiled, and there is no mail, no fruit bowl, and no charging phone anywhere on the surface.

Six things to check

  1. Clear run, at least as wide as your largest cutting board
  2. The cutting board, down on bare counter
  3. Knife block or wall strip, on your dominant side
  4. Salt within one reach
  5. Kettle and toaster back against the wall, cords coiled
  6. Nothing parked: no mail, no fruit bowl, no charging phone

Fall, cut, or crush A chef's knife left blade-up in the drying rack, or slid under suds in a full sink, is the most common serious cut in a home kitchen.

Burn or fire A toaster pushed under a low cabinet or against a paper towel roll puts heat and flame right where nothing can escape it.

The stand mixer question. The hard one is the appliance you genuinely love and rarely use: the mixer, the bread machine, the espresso setup. Count real uses over the past month, not the ones you intended. Anything you reach for less than a couple of times a week comes off the counter and goes to a low cabinet, ideally on a pull-out. Anything you have not switched on in a year leaves the kitchen entirely. And if your honest reason for keeping it out is that lifting it from a cabinet would stop you using it, you have just proved the machine is not part of your cooking, and it is worth more sold than stored.

What it uses

  • Neutral pH multi-surface cleaner
  • Food-area degreaser
  • Color-coded microfiber cloth set
  • Portable cleaning caddy

Three frictions, then the fix

FrictionKF-001

THE COUNTER IS NEVER CLEAR

WHAT IT LOOKS LIKE. THEN WHY.

●○○○○

“I wipe it on Sunday and by Tuesday it is gone again.”

How it works

Why does this happen here?

  1. Things get set down here on the way past → NO ASSIGNED HOME
  2. There is more kitchen here than the counter can hold → EXCESS
  3. Nobody ever agreed what is allowed to live on it → MISSING STANDARD

Pick the answer that is true in your kitchen, then turn to that root cause card. If two are true, take the one you could change this week.

FrictionKF-002

I COOK ON A CHOPPING BOARD OF SPACE

WHAT IT LOOKS LIKE. THEN WHY.

●○○○○

“There is a metre of counter and I use twenty centimetres of it.”

How it works

Why does this happen here?

  1. The appliances came out for one job and never went back → EXCESS
  2. The board's spot is taken, so it sits wherever it fits → WRONG LOCATION
  3. There is nowhere to set a bowl down while I work → INSUFFICIENT CAPACITY

Pick the answer that is true in your kitchen, then turn to that root cause card. If two are true, take the one you could change this week.

FrictionKF-003

MAIL AND HOMEWORK LAND HERE

WHAT IT LOOKS LIKE. THEN WHY.

●○○○○

“It is the first flat surface anyone meets, so it takes everything.”

How it works

Why does this happen here?

  1. None of it has anywhere else to go → NO ASSIGNED HOME
  2. The real drop zone is in another room → WRONG LOCATION
  3. Nothing ever moves it back → MISSING TRIGGER

Pick the answer that is true in your kitchen, then turn to that root cause card. If two are true, take the one you could change this week.

ActionKA-001

CLEAR THE RUN

15 MINUTES. 1.

●●○○○

Get one unbroken run of counter back, and prove it can hold.

How it works

You cannot cook in twenty centimetres, and every other habit in this kitchen starts on this surface.

You need

  • the dining table, as a staging area
  • a bin bag
  • a damp cloth

Steps

  1. Take everything off the prep counter and set it on the dining table. Everything, including the things you are sure belong there.
  2. Let only three things back: what you cut on, what you cut with, and what you season with.
  3. Lift the kettle and the toaster rather than wiping around them, clean under their feet, set them back against the wall and coil the cords.
  4. Everything still on the table goes to a home elsewhere, or leaves. Do not put one item back to decide about later, because that is the item the pile grows from.
  5. Wipe the run and lay the board down on bare counter.

Victory. Your largest cutting board lies flat with room on both sides, and nothing else is on the run.

Next: PRIMARY PREP COUNTER STANDARD

ActionKA-002

REBUILD THE PREP COUNTER

30 MINUTES. 1 TO 2.

●●●○○

Change the counter so clear is the easy state rather than the daily effort.

How it works

A surface you have to defend every evening was laid out wrong. Fix the layout and the defending stops.

You need

  • a tape measure
  • low tack tape or a marker
  • one empty low cabinet shelf

Steps

  1. Stand where you actually cut, and do not move. That spot is the anchor and everything else is measured from it.
  2. Measure your largest board and mark that width under the counter lip with tape, so where the work surface starts is a fact and not an opinion.
  3. Knives on your dominant side, on a wall strip or in a block. Oil and salt behind the board rather than beside it.
  4. Mixing bowls into the cabinet directly underneath, so you can reach one without turning around.
  5. Count real uses of every appliance still on the counter over the past month, not intended ones. Under a couple of times a week, it goes to a low cabinet. Not switched on in a year, it leaves the kitchen.

Victory. You can cut, season, and reach a mixing bowl without taking a step or turning around.

Next: CLEAR THE RUN

StandardKS-001

PRIMARY PREP COUNTER STANDARD

WRITE IT. SIGN IT. PUT IT WHERE IT HAPPENS.

●○○○○

The clear run stays clear: one board, one knife block or strip, one seasoning within reach, and nothing parked on the work surface overnight.

How it works

Trigger: When you press start on the dishwasher, the counter clears.

Write on

  • Who agreed this: ______________ and ______________
  • Date: ____ / ____ / ______
  • Where this card lives: ______________________________

This is a write on card. Fill it in with a pen, in your own words if the printed sentence is not yours, and put it where the zone is. A standard nobody signed is a preference.

Cooking Zone

ZoneKZ-002

COOKING ZONE

HANDS BUSY, HEAT ON. EVERYTHING WITHIN ONE REACH.

●●●○○

The step of space either side of the burners where cooking happens with your hands busy and heat already on.

How it works

Done looks like: Oil, salt, and pepper within one reach of the burners. A utensil crock holding no more than six tools, every one of which you used this month. Pot holders on a hook you can find without looking, the spices you reach for weekly at the front of the rack, and a clear landing space beside the hob wide enough to set down a hot pan.

Six things to check

  1. Oil, salt and pepper within one reach of the burners
  2. Utensil crock holding six tools, no more
  3. Pot holders on a hook you find without looking
  4. Weekly spices at the front of the rack
  5. Clear landing space beside the hob, wide enough for a hot pan
  6. Pan handles turned in, never over the front edge

Burn or fire Oil left heating unattended, and a tea towel or a paper roll stored within reach of a live burner, are the two ways a kitchen fire actually starts.

Fall, cut, or crush A pan handle turned out over the front edge of the hob is at exactly the height a toddler grabs, and it comes down with the contents.

The spice rack you are not honest about. Every cook keeps jars bought for one recipe from one holiday. Open them and smell them, one by one, over the bin. Ground spices fade first, and if a jar smells of dust rather than of itself, it is no longer seasoning anything you cook, and keeping it does not recover what you paid. Then make the harder call underneath: keep spices for the food you cooked in the last year, not the food you imagine cooking. If you want that cuisine back, buy the two spices fresh on the day you cook it. A rack you can read is worth more than a rack that is complete.

What it uses

  • Food-area degreaser
  • Color-coded microfiber cloth set
  • Neutral pH multi-surface cleaner
  • Small detail brush set
  • Portable cleaning caddy

Three frictions, then the fix

FrictionKF-004

I HUNT FOR THE TURNER WITH THE PAN HOT

WHAT IT LOOKS LIKE. THEN WHY.

●○○○○

“The oil is smoking and I am opening the third drawer.”

How it works

Why does this happen here?

  1. The crock holds twenty tools and I use six → EXCESS
  2. The tool I need lives on the other side of the kitchen → WRONG LOCATION
  3. The drawer is a jumble and nothing shows → POOR VISIBILITY

Pick the answer that is true in your kitchen, then turn to that root cause card. If two are true, take the one you could change this week.

FrictionKF-005

NOWHERE TO PUT A HOT PAN DOWN

WHAT IT LOOKS LIKE. THEN WHY.

●○○○○

“I stand holding it, looking round my own kitchen, arm aching.”

How it works

Why does this happen here?

  1. The landing space has slowly filled with other things → INSUFFICIENT CAPACITY
  2. Those things have no home of their own → NO ASSIGNED HOME
  3. Nobody calls that space anything, so it is fair game → MISSING STANDARD

Pick the answer that is true in your kitchen, then turn to that root cause card. If two are true, take the one you could change this week.

FrictionKF-006

I BUY SPICES I ALREADY OWN

WHAT IT LOOKS LIKE. THEN WHY.

●○○○○

“Three jars of cumin, and I bought two of them this year.”

How it works

Why does this happen here?

  1. The front row hides the back row completely → POOR VISIBILITY
  2. Nothing tells me what is nearly gone → POOR REPLENISHMENT
  3. There are more jars here than the rack was built for → EXCESS

Pick the answer that is true in your kitchen, then turn to that root cause card. If two are true, take the one you could change this week.

ActionKA-003

COOKING ZONE RESET

15 MINUTES. 1.

●●○○○

Put oil, salt and one turner back within a single reach, and clear the landing space.

How it works

Everything here is done with your hands full and the heat already on. A step taken now is a step you cannot take then.

You need

  • a tray or a large bowl to hold the tools you pull
  • a damp cloth

Steps

  1. Empty the utensil crock out onto the counter.
  2. Put back six tools, each one you actually used this month. The rest go to a drawer or leave the kitchen.
  3. Oil, salt and pepper within one reach of the burner you use most.
  4. Clear the landing space beside the hob down to bare counter, wide enough to set a hot pan on.
  5. Turn every pan handle in, so nothing sticks out over the front edge.

Victory. With your feet still, you can reach oil, salt and a turner, and you have somewhere to set a hot pan down.

Next: COOKING ZONE STANDARD

ActionKA-004

REBUILD THE COOKING ZONE

30 MINUTES. 1.

●●●○○

Lay the burner surround out for one reach, and take the fire risk out of it.

How it works

Oil left heating and a tea towel stored within reach of a live burner are the two ways a kitchen fire actually starts.

You need

  • a small hook and its fixing
  • a bin bag
  • a food area degreaser and a microfibre cloth

Steps

  1. Mount a hook for the pot holders within a hand's reach of the burners and clear of the heat, so you never hunt for them with a hot pan.
  2. Pull every spice jar. Anything not used in a year leaves. The ones you reach for weekly go to the front row.
  3. Move the paper towel roll, the tea towels and any packaging off the burner side entirely.
  4. Degrease the surround and the hob, working top down so what you loosen falls onto surfaces you have not cleaned yet.
  5. After cleaning, light every burner once and watch for an even blue ring. A lazy yellow flame, or a burner that clicks and will not catch, is a call to a registered engineer and not a thing to adjust yourself.

Victory. Pot holders found without looking, weekly spices in the front row, nothing that burns within reach of a burner, and every burner lighting evenly.

Next: THE HOT ZONE WALK

StandardKS-002

COOKING ZONE STANDARD

WRITE IT. SIGN IT. PUT IT WHERE IT HAPPENS.

●○○○○

Oil, salt, and your turner within one reach of the burner, no more than six tools in the crock, handles turned in, and a clear landing space beside the hob at all times.

How it works

Trigger: Every time you put a pan on to heat.

Write on

  • Who agreed this: ______________ and ______________
  • Date: ____ / ____ / ______
  • Where this card lives: ______________________________

This is a write on card. Fill it in with a pen, in your own words if the printed sentence is not yours, and put it where the zone is. A standard nobody signed is a preference.

Sink and Dishwashing Zone

ZoneKZ-003

SINK AND DISHWASHING ZONE

THE WHOLE KITCHEN RESETS FROM HERE.

●●○○○

The washing point for dishes, hands, and produce, and the place the whole kitchen resets from.

How it works

Done looks like: An empty sink with a dry basin and a wiped drain flange. One brush and one sponge standing upright where they drain rather than lying in a puddle. The drying rack either empty or holding only what is still wet. Under the sink, a single tray holding dish soap, dishwasher tablets, and one all-purpose cleaner, with the pipes visible around them.

Six things to check

  1. Empty sink, dry basin
  2. Drain flange wiped
  3. One brush and one sponge standing where they drain
  4. Drying rack empty, or holding only what is still wet
  5. Under the sink: one tray, dish soap, tablets, one cleaner
  6. Pipes visible around the tray

Water and electricity A kettle, a socket, or a charging phone within splash distance of the basin, handled with wet hands, is the electrical risk this room actually has.

Poison, choke, or strangle Bleach mixed with an acidic or ammonia cleaner in the basin releases a gas that will drive you out of the room, and both bottles usually live under this sink.

Whether soaking is allowed. The real decision in this zone is not what to keep, it is whether you let the basin be a staging area. Soaking is the word a kitchen uses for postponing, and one soaking pan gives every other dish permission to join it. Settle it with a deadline rather than a ban: a pan may soak, but only until the current dishwasher cycle ends or until you next leave the room, whichever comes first. If a dish cannot meet that deadline, it gets washed now or goes in the machine dirty. The rule holds because it names a moment, and moments arrive on their own.

What it uses

  • Neutral pH multi-surface cleaner
  • Color-coded microfiber cloth set
  • Small detail brush set
  • Portable cleaning caddy

Three frictions, then the fix

FrictionKF-007

THE SINK IS FULL AGAIN BY EVENING

WHAT IT LOOKS LIKE. THEN WHY.

●○○○○

“Empty at eight in the morning, a mountain at six.”

How it works

Why does this happen here?

  1. There is no moment in the day when it gets cleared → MISSING TRIGGER
  2. Dishes have nowhere to go until the dishwasher is emptied → EXCESS MOTION
  3. Two of us run this sink two different ways → CONFLICTING USERS

Pick the answer that is true in your kitchen, then turn to that root cause card. If two are true, take the one you could change this week.

FrictionKF-008

UNDER THE SINK IS A CHEMICAL JUMBLE

WHAT IT LOOKS LIKE. THEN WHY.

●○○○○

“I move four bottles to find the one I want, and I could not tell you what half of them are.”

How it works

Why does this happen here?

  1. Bleach and an acidic cleaner are standing side by side → SAFETY CONSTRAINT
  2. Nothing under here has a defined place → NO ASSIGNED HOME
  3. We have bought the same cleaner three times → EXCESS

Pick the answer that is true in your kitchen, then turn to that root cause card. If two are true, take the one you could change this week.

FrictionKF-009

THE SPONGE SMELLS

WHAT IT LOOKS LIKE. THEN WHY.

●○○○○

“It is always wet, and it never seems to be a new one.”

How it works

Why does this happen here?

  1. It lies flat in a puddle instead of standing to drain → WRONG LOCATION
  2. Nothing says when it gets replaced → POOR REPLENISHMENT
  3. Nobody agreed what this sink looks like at the end of a day → MISSING STANDARD

Pick the answer that is true in your kitchen, then turn to that root cause card. If two are true, take the one you could change this week.

ActionKA-005

SINK RESET

15 MINUTES. 1.

●●○○○

Empty basin, dry basin, two tools standing.

How it works

This is the point the whole kitchen resets from. When it is clear the rest is recoverable, and when it is not, nothing else starts.

You need

  • a microfibre cloth
  • a neutral pH cleaner

Steps

  1. Empty the sink completely, including the pan you were going to soak.
  2. Wipe the basin dry, and wipe the drain flange, which is the part nobody cleans and everybody smells.
  3. One brush and one sponge, standing where they drain. Everything else comes off the surround.
  4. Take out of the drying rack anything that is already dry.
  5. Wipe the tap and the surround, and dry them so no water sits.

Victory. Dry basin, two tools standing, nothing lying in water.

Next: SINK AND DISHWASHING ZONE STANDARD

ActionKA-006

REBUILD UNDER THE SINK

30 MINUTES. 1.

●●●○○

One tray, the pipes visible, and nothing stored that can react with anything beside it.

How it works

This is the one cabinet in the house where two ordinary bottles make a gas that will drive you out of the room.

You need

  • one shallow tray
  • a bin bag
  • your local household chemical disposal rules

Steps

  1. Take everything out. Everything, including the bottles at the back.
  2. Separate bleach from any acidic or ammonia based cleaner, and never store them in the same tray. If you cannot tell what a bottle is, read the label. If it has no label, dispose of it by your local rules rather than guessing.
  3. Anything hazardous that sits within a child's reach moves up and out of this cabinet, or the cabinet gets a latch.
  4. One shallow tray goes back, holding dish soap, dishwasher tablets and one all purpose cleaner. That is the whole inventory.
  5. Leave the pipework visible, so a leak is something you see early instead of something you smell late.

Victory. One tray, three bottles, and bare pipes you can see all the way around.

Next: THE HOT ZONE WALK

StandardKS-003

SINK AND DISHWASHING ZONE STANDARD

WRITE IT. SIGN IT. PUT IT WHERE IT HAPPENS.

●○○○○

Empty sink, dry basin, one brush and one sponge standing, cleaners on one tray with the plumbing visible.

How it works

Trigger: When the coffee brews in the morning, the sink gets checked and cleared.

Write on

  • Who agreed this: ______________ and ______________
  • Date: ____ / ____ / ______
  • Where this card lives: ______________________________

This is a write on card. Fill it in with a pen, in your own words if the printed sentence is not yours, and put it where the zone is. A standard nobody signed is a preference.

Upper Cabinet Zone

ZoneKZ-004

UPPER CABINET ZONE

DAILY THINGS AT DAILY HEIGHT.

●●○○○

Light storage at eye level and above for the dishes you reach for every day.

How it works

Done looks like: Everything used daily sits between shoulder and eye height, one category per stack, no plate stack more than about six high. Every mug can be lifted without moving another mug. The top shelf holds only what you need less than once a month, and the platter for eight lives up there.

Six things to check

  1. Everything daily between shoulder and eye height
  2. One category per stack
  3. No plate stack more than about six high
  4. Every mug lifts out without moving another mug
  5. Top shelf: only what you use less than monthly
  6. The platter for eight lives up there

Fall, cut, or crush Glassware stacked at or above head height fails onto a hard floor and onto whoever opened the door.

Fall Reaching the top shelf from a chair, a counter edge, or an open drawer is how people fall in kitchens, and it happens while holding something breakable.

The second set of dishes. Almost every kitchen holds two sets: the one you eat off and the good one, or the one from before you moved. Pick one everyday set, sized to the people who eat here plus two, and give it the shelf between shoulder and eye height. Then decide the second set honestly. If it has not been on a table in two years and nobody has asked to inherit it, it goes now, whole, to somewhere it will be used. If it is genuinely somebody's grandmother's, sentiment gets to keep the objects but does not get to keep the shelf you reach into daily: box it, label it, and store it outside the kitchen. What you cannot do is keep both sets at eye level and then blame the cabinet for being full.

What it uses

  • Neutral pH multi-surface cleaner
  • Streak-free glass and mirror cleaner
  • Food-area degreaser
  • Small detail brush set
  • Compact vacuum with attachments
  • Color-coded microfiber cloth set
  • Portable cleaning caddy

Three frictions, then the fix

FrictionKF-010

I MOVE THREE MUGS TO GET ONE

WHAT IT LOOKS LIKE. THEN WHY.

●○○○○

“Every morning, before coffee, in the half dark.”

How it works

Why does this happen here?

  1. There are more mugs here than anyone drinks from → EXCESS
  2. They are stacked because there is no width to stand them → INSUFFICIENT CAPACITY
  3. Getting one out costs three movements → EXCESS MOTION

Pick the answer that is true in your kitchen, then turn to that root cause card. If two are true, take the one you could change this week.

FrictionKF-011

I STAND ON A CHAIR FOR THE EVERYDAY PLATES

WHAT IT LOOKS LIKE. THEN WHY.

●○○○○

“Or I ask somebody taller, which is worse.”

How it works

Why does this happen here?

  1. Daily things are stored above daily reach → POOR ACCESSIBILITY
  2. The reachable shelf is full of things used twice a year → EXCESS
  3. Climbing to a high shelf holding china is how kitchens hurt people → SAFETY CONSTRAINT

Pick the answer that is true in your kitchen, then turn to that root cause card. If two are true, take the one you could change this week.

FrictionKF-012

GLASSES COME DOWN WHEN THE DOOR OPENS

WHAT IT LOOKS LIKE. THEN WHY.

●○○○○

“Something shifts every single time, and one day it will not stop.”

How it works

Why does this happen here?

  1. Glass is stacked at or above head height → SAFETY CONSTRAINT
  2. Categories are mixed, so nothing stacks squarely → MISSING STANDARD
  3. The shelf is holding more than it was built for → INSUFFICIENT CAPACITY

Pick the answer that is true in your kitchen, then turn to that root cause card. If two are true, take the one you could change this week.

ActionKA-007

UPPER CABINET RESET

15 MINUTES. 1.

●●○○○

Daily things to daily height, one category per stack.

How it works

Every plate you use is fetched twice a day. Height is the whole cost.

You need

  • clear counter space to stage on
  • a step stool with a handrail, if anything is genuinely out of reach

Steps

  1. Bring down everything you use less than once a month.
  2. Send it to the top shelf, on its edge where it will stand.
  3. Everything daily comes to the shelf between your shoulder and your eye.
  4. One category per stack. Plates with plates, bowls with bowls, and nothing perched on top of a different thing.
  5. Cap plate stacks at about six, and space the mugs so each one lifts out without moving another.

Victory. You can take a plate and a mug down with one hand each, moving nothing else.

Next: UPPER CABINET ZONE STANDARD

ActionKA-008

REBUILD THE UPPER CABINETS

30 MINUTES. 1 TO 2.

●●●○○

Band the cabinet by height so nobody climbs for anything they use every day.

How it works

Reaching a top shelf from a chair, a counter edge or an open drawer is how people fall in kitchens, and it happens while they are holding something breakable.

You need

  • a step stool with a handrail
  • somewhere outside the kitchen for the second set

Steps

  1. Have the shortest adult who uses this kitchen fetch the everyday plates while you watch. Their reach is the test, not yours.
  2. Band the cabinet: below shoulder and shoulder to eye are for daily things, above eye is for monthly or less.
  3. No glass above head height. None, in any cabinet, for any reason.
  4. Second sets, inherited china and the platter for eight go to the top shelf or out of the kitchen altogether.
  5. If something still needs a climb, buy a two step stool with a handrail and keep it in the kitchen. Never a chair, never a drawer edge, never the counter.

Victory. The shortest person in the house can lay the table without climbing or asking.

Next: THE HOT ZONE WALK

StandardKS-004

UPPER CABINET ZONE STANDARD

WRITE IT. SIGN IT. PUT IT WHERE IT HAPPENS.

●○○○○

Daily dishes between shoulder and eye height, one category per stack, top shelf reserved for what you use less than monthly.

How it works

Trigger: Every time the clean dishwasher gets emptied.

Write on

  • Who agreed this: ______________ and ______________
  • Date: ____ / ____ / ______
  • Where this card lives: ______________________________

This is a write on card. Fill it in with a pen, in your own words if the printed sentence is not yours, and put it where the zone is. A standard nobody signed is a preference.

Lower Cabinet and Cookware Zone

ZoneKZ-005

LOWER CABINET AND COOKWARE ZONE

OUT IN ONE MOTION. BACK IN ONE MOTION.

●●●●○

Deep, low storage for the heavy pieces: pots, pans, lids, bakeware, and the big bowls.

How it works

Done looks like: Every pan comes out and goes back in one motion. Pans nested no more than three deep or stood on edge in a divider, lids in a rack or on a door rail instead of loose, baking sheets standing on end, and the two pans you cook with nightly at the front of the cabinet nearest the hob. Nothing has to come out to reach anything else.

Six things to check

  1. Every pan comes out and goes back in one motion
  2. Stacks capped at three, or pans on edge in a divider
  3. Lids in a rack or on a door rail, never loose
  4. Baking sheets standing on end
  5. The two nightly pans at the front, nearest the hob
  6. Heaviest pieces on the cabinet floor

Fall, cut, or crush A tall nest of pans or a cast iron pot stored above waist height comes down on hands and feet the moment the stack shifts.

Fall, cut, or crush Food processor and blender blades stored loose inside a bowl in a low cabinet are found by fingers reaching into the dark.

The third frying pan. Cook a normal week and count the most pans you had going at once. That number plus one is your cap, and everything beyond it goes, including the expensive one you never liked using. The money is already spent, and keeping the pan does not get any of it back; it only costs you the low shelf. Then handle the guest argument separately: if a piece earns its place twice a year for visitors, and a roasting tray you already own could do the same job, keep the tray and release the piece. A cookware set kept for a hypothetical dinner party takes up the easiest shelf in the kitchen every day of the year for two evenings of use.

What it uses

  • Food-area degreaser
  • Neutral pH multi-surface cleaner
  • Small detail brush set
  • Compact vacuum with attachments
  • Color-coded microfiber cloth set
  • Portable cleaning caddy

Three frictions, then the fix

FrictionKF-013

EVERY PAN IS UNDER THREE OTHERS

WHAT IT LOOKS LIKE. THEN WHY.

●○○○○

“I take out four to cook with one, then leave them on the floor.”

How it works

Why does this happen here?

  1. The stacks are deeper than three → EXCESS MOTION
  2. There are more pans here than we cook with → EXCESS
  3. Nothing holds them apart → INSUFFICIENT CAPACITY

Pick the answer that is true in your kitchen, then turn to that root cause card. If two are true, take the one you could change this week.

FrictionKF-014

THE LIDS ARE A LANDSLIDE

WHAT IT LOOKS LIKE. THEN WHY.

●○○○○

“They live loose and they come out sideways.”

How it works

Why does this happen here?

  1. Lids have no place of their own → NO ASSIGNED HOME
  2. There is no rack or rail to stand them in → INSUFFICIENT CAPACITY
  3. They are stored away from the pans they belong to → WRONG LOCATION

Pick the answer that is true in your kitchen, then turn to that root cause card. If two are true, take the one you could change this week.

FrictionKF-015

THE HEAVY POT LIVES OVER MY HEAD

WHAT IT LOOKS LIKE. THEN WHY.

●○○○○

“I lift it down with both arms and hope.”

How it works

Why does this happen here?

  1. Weight is stored above shoulder height → SAFETY CONSTRAINT
  2. It is nowhere near the hob it is used at → WRONG LOCATION
  3. The cabinet floor, where it should be, is already full → INSUFFICIENT CAPACITY

Pick the answer that is true in your kitchen, then turn to that root cause card. If two are true, take the one you could change this week.

ActionKA-009

COOKWARE RESET

15 MINUTES. 1.

●●○○○

The two pans you cook with nightly at the front, everything else capped at three deep.

How it works

Taking four pans out to use one is why they end up living on the floor of the kitchen.

You need

  • floor space to lay everything out
  • a damp cloth

Steps

  1. Take out every pan and every lid.
  2. Put back the two you cook with nightly, at the front, in the cabinet nearest the hob.
  3. Cap every stack at three, or stand pans on edge if you have a divider.
  4. Stand the baking sheets on end rather than laying them flat.
  5. Whatever is still on the floor when you finish has not earned the cabinet. Decide about it now, not next week.

Victory. Each of your three most used pans comes out in one motion, moving nothing else.

Next: LOWER CABINET AND COOKWARE ZONE STANDARD

ActionKA-010

REBUILD THE COOKWARE CABINET

30 MINUTES. 1.

●●●○○

Give the heavy pieces a floor, the lids a rack, and the sheets an edge to stand on.

How it works

A tall nest of pans, or a cast iron pot stored above waist height, comes down on hands and feet the moment the stack shifts.

You need

  • a wire divider or two tension rods
  • a lid rack or a door rail
  • a sheathed box for loose blades

Steps

  1. Heaviest pieces onto the cabinet floor. Nothing heavy above shoulder height anywhere in this kitchen.
  2. Set a divider or a pair of tension rods so baking sheets, boards and shallow pans stand on end.
  3. Fit a lid rack, or a rail on the inside of the door, so no lid is ever loose.
  4. Food processor and blender blades go into a sheathed box, never loose inside a bowl in a dark low cabinet where fingers go looking.
  5. Test it: fetch your three most used pans one at a time and count the movements. Two or fewer, or move it again.

Victory. Nothing has to come out to reach anything else, and nothing heavy is stored above your shoulder.

Next: THE HOT ZONE WALK

StandardKS-005

LOWER CABINET AND COOKWARE ZONE STANDARD

WRITE IT. SIGN IT. PUT IT WHERE IT HAPPENS.

●○○○○

Stacks capped at three, lids racked, heaviest pieces on the cabinet floor, and the two nightly pans at the front.

How it works

Trigger: When the pans come off the drying rack.

Write on

  • Who agreed this: ______________ and ______________
  • Date: ____ / ____ / ______
  • Where this card lives: ______________________________

This is a write on card. Fill it in with a pen, in your own words if the printed sentence is not yours, and put it where the zone is. A standard nobody signed is a preference.

Utensil and Utility Drawers

ZoneKZ-006

UTENSIL AND UTILITY DRAWERS

ONE DRAWER. ONE JOB.

●●○○○

The shallow drawers holding hand tools: flatware, spatulas, peelers, measuring spoons, foil and wraps.

How it works

Done looks like: Each drawer has one job and a name written inside its front edge. Flatware sits in a divided insert with nothing loose beside it. Foil, cling film, and baking paper stand on end so you can read the boxes from above. Every drawer closes flush with one push.

Six things to check

  1. Each drawer has one job
  2. Its name written inside its front edge
  3. Flatware in a divided insert, nothing loose beside it
  4. Foil, film and baking paper standing on end
  5. Blades sheathed, never loose among the spatulas
  6. Every drawer closes flush with one push

Fall, cut, or crush An unsheathed mandoline blade or paring knife lying loose among the spatulas cuts the hand that goes in looking for something else.

Poison, choke, or strangle Loose button batteries rolling in a utility drawer at child height are swallowed easily and do serious internal damage fast.

The drawer everyone calls the junk drawer. A kitchen is allowed one drawer of small useful things, but it has to be a named drawer with a category and a divider, not an amnesty. Write its list: tape, string, a torch, batteries, a working pen, the takeaway menus you actually order from. Everything in there must be something you would come to the kitchen looking for. Then take an empty box, and anything you cannot name a use for while you are holding it goes in the box. Date the box, put it on a shelf, and if nothing has been pulled out of it by the end of the season it leaves unopened. The screws in the envelope and the manual for the dead printer are not kitchen items, and they are the reason the drawer no longer opens.

What it uses

  • Neutral pH multi-surface cleaner
  • Food-area degreaser
  • Small detail brush set
  • Color-coded microfiber cloth set
  • Portable cleaning caddy

Three frictions, then the fix

FrictionKF-016

THE JUNK DRAWER TAKES ANYTHING

WHAT IT LOOKS LIKE. THEN WHY.

●○○○○

“It takes anything and it gives nothing back.”

How it works

Why does this happen here?

  1. The things in it have no home anywhere else → NO ASSIGNED HOME
  2. The drawer has never been given a job → MISSING STANDARD
  3. You cannot see what is in it without emptying it → POOR VISIBILITY

Pick the answer that is true in your kitchen, then turn to that root cause card. If two are true, take the one you could change this week.

FrictionKF-017

I REACH FOR A SPATULA AND FIND A BLADE

WHAT IT LOOKS LIKE. THEN WHY.

●○○○○

“One of these mornings that is going to be stitches.”

How it works

Why does this happen here?

  1. An unsheathed blade is loose among the hand tools → SAFETY CONSTRAINT
  2. Nothing divides the drawer → INSUFFICIENT CAPACITY
  3. No drawer in here holds one category → MISSING STANDARD

Pick the answer that is true in your kitchen, then turn to that root cause card. If two are true, take the one you could change this week.

FrictionKF-018

THE DRAWER WILL NOT CLOSE

WHAT IT LOOKS LIKE. THEN WHY.

●○○○○

“It catches on something every time, and I shove it.”

How it works

Why does this happen here?

  1. It holds more than it can take → INSUFFICIENT CAPACITY
  2. Most of what is in it is a duplicate → EXCESS
  3. Half of it belongs in a different drawer → WRONG LOCATION

Pick the answer that is true in your kitchen, then turn to that root cause card. If two are true, take the one you could change this week.

ActionKA-011

DRAWER RESET

15 MINUTES. 1.

●●○○○

One drawer, one job, and it closes with one push.

How it works

A drawer with no job accepts everything, and then nothing in it can be found.

You need

  • a tray to tip onto
  • blade sleeves or sheaths
  • a damp cloth

Steps

  1. One drawer at a time. Tip it out onto a tray.
  2. Say the drawer's one job out loud before anything goes back into it.
  3. Only that category returns. Everything else goes to the drawer it belongs in, or out of the kitchen.
  4. Sheath every blade. If a blade has no sheath, it does not go back in until it has one.
  5. Close it. If it does not close flush with one push, take something out rather than shoving it.

Victory. You can name each drawer's job, and each one closes with one push.

Next: UTENSIL AND UTILITY DRAWERS STANDARD

ActionKA-012

REBUILD THE DRAWERS

30 MINUTES. 1.

●●●○○

Name every drawer where only the household sees it, and get the small hazards out of the low ones.

How it works

A drawer that is named is a drawer that gets put back correctly by somebody who does not live here.

You need

  • masking tape and a pen
  • a divided insert
  • a lidded box for batteries

Steps

  1. Write each drawer's name on tape inside its front edge, where you see it as it opens and no guest ever does.
  2. Divided insert for flatware, with nothing loose beside it.
  3. Foil, cling film and baking paper stand on end so you can read the boxes from above.
  4. Button batteries and anything small enough to be swallowed leave the low drawers entirely, into a lidded box stored high.
  5. Give the junk drawer a real job, or dissolve it. Tape, batteries and a tape measure can each have a home. The rest of it is a decision you have been storing instead of making.

Victory. Every drawer has a name written inside it, and nothing swallowable is stored at child height.

Next: UTENSIL AND UTILITY DRAWERS STANDARD

StandardKS-006

UTENSIL AND UTILITY DRAWERS STANDARD

WRITE IT. SIGN IT. PUT IT WHERE IT HAPPENS.

●○○○○

One category per drawer, named inside the front edge, blades sheathed, and every drawer closing with one push.

How it works

Trigger: When you put the shopping away.

Write on

  • Who agreed this: ______________ and ______________
  • Date: ____ / ____ / ______
  • Where this card lives: ______________________________

This is a write on card. Fill it in with a pen, in your own words if the printed sentence is not yours, and put it where the zone is. A standard nobody signed is a preference.

Refrigerator and Freezer

ZoneKZ-007

REFRIGERATOR AND FREEZER

SEE WHAT YOU OWN BEFORE YOU SHOP.

●●●●○

Cold storage that has to keep food safe and show you what you already own before you shop.

How it works

Done looks like: Raw meat sealed on the lowest shelf. Leftovers in clear containers at eye level, each with a name and a date on the lid. One bin marked for what must be eaten this week, sitting where the door opens straight onto it. The vents at the back wall clear of anything pressed against them, the door holding condiments only, and nothing in the freezer without a label.

Six things to check

  1. Raw meat sealed, on the lowest shelf
  2. Leftovers in clear containers at eye level
  3. A blank label on every lid, for a name and a date
  4. One eat-first bin where the door opens onto it
  5. Rear vents clear, nothing pressed against them
  6. The door holds condiments only

Poison, choke, or strangle Juices from a raw meat package stored above ready-to-eat food drip onto what nobody is going to cook again, and the salad is the usual victim.

Fall, cut, or crush Heavy glass jars stored at the top of the door or on the top shelf fall onto a tiled floor when the door is swung, and they shatter at foot level.

The container you keep moving to the front. The genuinely hard call here is not the obviously spoiled food, it is the container of good leftovers you have now shifted forward three times. Ask what would actually have to happen for it to be eaten, and be concrete: which meal, which day, who eats it. If you cannot answer, it is not food you are storing, it is the guilt of having cooked too much. Bin it today, then fix the cause rather than the symptom: cook a smaller batch, or portion leftovers into a lunch container the same evening you cook, before the fridge door closes. A leftover that goes in already assigned to a meal gets eaten. A leftover that goes in undecided is a decision you have only postponed at four degrees.

What it uses

  • Neutral pH multi-surface cleaner
  • Color-coded microfiber cloth set
  • Compact vacuum with attachments
  • Portable cleaning caddy

Three frictions, then the fix

FrictionKF-019

WE THROW FOOD AWAY EVERY WEEK

WHAT IT LOOKS LIKE. THEN WHY.

●○○○○

“Good food, bought on purpose, binned unopened.”

How it works

Why does this happen here?

  1. We cannot see what we already own → POOR VISIBILITY
  2. Nothing has a place that means eat this first → NO ASSIGNED HOME
  3. Nothing checks the fridge before the shopping list → MISSING TRIGGER

Pick the answer that is true in your kitchen, then turn to that root cause card. If two are true, take the one you could change this week.

FrictionKF-020

RAW MEAT SITS ABOVE THE SALAD

WHAT IT LOOKS LIKE. THEN WHY.

●○○○○

“It goes wherever there was a gap when the shopping came in.”

How it works

Why does this happen here?

  1. Raw food above ready to eat food drips onto it → SAFETY CONSTRAINT
  2. No shelf has been assigned to anything → NO ASSIGNED HOME
  3. The low shelf is full of drinks → WRONG LOCATION

Pick the answer that is true in your kitchen, then turn to that root cause card. If two are true, take the one you could change this week.

FrictionKF-021

THE BACK OF THE FRIDGE IS ARCHAEOLOGY

WHAT IT LOOKS LIKE. THEN WHY.

●○○○○

“Nobody knows how long that jar has been in there.”

How it works

Why does this happen here?

  1. Nothing carries a date → POOR VISIBILITY
  2. There is no moment when the fridge gets cleared → MISSING TRIGGER
  3. Leftovers go in and are never counted again → POOR REPLENISHMENT

Pick the answer that is true in your kitchen, then turn to that root cause card. If two are true, take the one you could change this week.

ActionKA-013

FRIDGE RESET

15 MINUTES. 1.

●●○○○

Raw low, dates on, one eat first bin at the front.

How it works

Most food thrown away in a house was bought on purpose and then became invisible.

You need

  • one shallow open bin
  • blank labels and a pen
  • a bin bag
  • a neutral pH cleaner and a cloth

Steps

  1. Bin the obvious. Do not negotiate with a container you have to smell.
  2. Raw meat down to the lowest shelf, sealed, so nothing can drip onto anything you will not cook again.
  3. Put one shallow bin at the front of the middle shelf, where the door opens straight onto it, and put everything within three days of turning into it.
  4. A blank label and a date on every leftover, on the lid where you will read it.
  5. Wipe the one shelf you cleared. One shelf today is a finished job; the whole fridge is an abandoned one.

Victory. Nothing raw above anything ready to eat, every leftover dated, and one bin at the front that tells you what to cook tonight.

Next: REFRIGERATOR AND FREEZER STANDARD

ActionKA-014

REBUILD THE FRIDGE

30 MINUTES. 1 TO 2.

●●●○○

Assign every shelf a job, and make the cold chain visible.

How it works

A fridge without assigned shelves is filled by whoever unpacks the shopping, which is why the raw chicken ends up over the salad.

You need

  • a fridge thermometer
  • clear lidded containers
  • blank labels and a pen

Steps

  1. Assign the shelves out loud and agree them with whoever else shops: raw low and sealed, leftovers at eye level, door for condiments only.
  2. Pull anything pressed against the rear vents. Blocked vents cost cooling and they cost money every day.
  3. Clear containers only for anything you want eaten. Opaque food is forgotten food.
  4. Put a thermometer in and check it. The usual food safety guidance is a fridge at or below 5C or 41F and a freezer at minus 18C or 0F; if yours will not hold that, it is a repair call, not a storage problem.
  5. Set the eat first bin where the door opens straight onto it, and nothing else goes in that spot.

Victory. Anyone unpacking the shopping can put it away correctly without being told, and the thermometer reads in range.

Next: THE SHOPPING LIST LOOP

StandardKS-007

REFRIGERATOR AND FREEZER STANDARD

WRITE IT. SIGN IT. PUT IT WHERE IT HAPPENS.

●○○○○

Raw meat low and sealed, dated containers at eye level, one eat-first bin at the front, and the rear vents clear.

How it works

Trigger: On the way to write the shopping list, before the grocery run.

Write on

  • Who agreed this: ______________ and ______________
  • Date: ____ / ____ / ______
  • Where this card lives: ______________________________

This is a write on card. Fill it in with a pen, in your own words if the printed sentence is not yours, and put it where the zone is. A standard nobody signed is a preference.

Whole kitchen

Four cards that are not one zone’s job: the nightly close, the safety walk to do before any rebuild, the shopping list loop, and the conversation two cooks need to have once.

ActionKA-015

THE FIVE MINUTE CLOSE

5 MINUTES. 1, ANY NIGHT.

●●○○○

Leave the kitchen in a state tomorrow can start from.

How it works

This is the card that makes the other seventy one hold. A standard with no closing ritual decays in about a week.

You need

  • a cloth
  • the dishwasher

Steps

  1. Sink empty, basin dry.
  2. Prep run clear to bare counter, board down.
  3. Landing space beside the hob clear.
  4. Anything that does not live in the kitchen leaves the kitchen.
  5. Press start on the dishwasher. That is the trigger, and it is the finish line.

Victory. Five minutes, five things, and tomorrow starts from zero.

Next: THE GROCERY HAUL

ActionKA-016

THE HOT ZONE WALK

15 MINUTES. 1, AND ONE OTHER PERSON TO DISAGREE WITH YOU.

●●○○○

Six checks across the whole kitchen, and an honest answer on each.

How it works

Safety outranks tidy and it outranks pretty. Do this card before any of the rebuilds, because the rebuilds move heavy and sharp things around.

You need

  • nothing but fifteen minutes and your eyes

Steps

  1. Blades. Every blade sheathed, in a block, or on a strip. None loose in a drawer, none blade up in a drying rack, none under suds in a full sink.
  2. Weight. Nothing heavy above shoulder height. No glass above head height.
  3. Heat. Tea towels, paper roll and packaging out of reach of any burner, and the toaster clear of the cabinet above it.
  4. Water and electricity. No kettle, socket, or charging phone within splash distance of the basin.
  5. Chemicals. Bleach stored apart from any acidic or ammonia cleaner, everything labelled, and anything hazardous out of a child's reach.
  6. Raw above ready to eat. Nothing raw stored above anything that will not be cooked again.

Victory. Six checks done, and you can say out loud which ones failed. Anything involving gas, a scorch mark, a frayed cord, or a burner that will not light is a call to a qualified person and not a job for this card.

Next: PRIMARY PREP COUNTER STANDARD

ActionKA-017

THE SHOPPING LIST LOOP

15 MINUTES. EVERYONE WHO SHOPS.

●●○○○

Write the list from what you own instead of from what you imagine.

How it works

Buying what you already own is a visibility problem, and it costs money every single month.

You need

  • one list, in one place everyone can reach

Steps

  1. Before the list, open the fridge and look in the eat first bin. Write the list from what is there.
  2. Anything down to its last one goes on the list now, not when it runs out.
  3. One list, one place, and everyone in the house can add to it.
  4. Put the shopping away into the fridge order you assigned, not wherever there is a gap.
  5. Note anything you bought that you already owned. That is the measure this card improves.

Victory. One shop where you bought nothing you already had, and threw nothing away that week.

Next: FRIDGE RESET

ActionKA-018

THE TWO COOK TREATY

20 MINUTES. EVERYONE WHO USES THIS KITCHEN.

●●●○○

One sentence about this kitchen that two people will both sign.

How it works

The dishwasher argument is not about the dishwasher. Two people are running one zone by two designs, and both of them are right.

You need

  • one card each and a pen
  • twenty minutes when nobody is hungry

Steps

  1. Each person writes, separately and without discussion, what this kitchen should look like at bedtime. One sentence.
  2. Read them out. Circle what you agree on. That part is already your standard.
  3. Where you differ, name the value underneath it rather than arguing the arrangement: speed, calm, cleanliness, or being able to see things.
  4. Design for the shared outcome and accommodate the difference. If one person needs it visible and one needs it hidden, put it visible inside a closed door.
  5. Write the sentence you both signed onto the standard card, and put it where the disagreement actually happens.

Victory. One sentence, two signatures, on the wall, and neither person had to lose.

Next: SINK AND DISHWASHING ZONE STANDARD

Root causes, the shared deck

Every friction card in the kitchen points at one of these twelve. Pull one when a friction card sends you here.

Root CauseKC-001

EXCESS

SORT FIXES THIS ONE.

●●○○○

More things here than the job needs.

How it works

Confirm in 30 seconds: Count what you used in the past month. If the honest number is a third of what is stored here, the space is not too small.

This is a Sort problem. Draw one of the action cards listed and do it now, at the length you actually have.

Draw one of these

Root CauseKC-002

NO ASSIGNED HOME

STRAIGHTEN FIXES THIS ONE.

●●○○○

The thing has no defined destination, so it lands wherever the hand opens.

How it works

Confirm in 30 seconds: Ask where one specific item lives. If two people answer differently, or nobody answers, it has no home.

This is a Straighten problem. Draw one of the action cards listed and do it now, at the length you actually have.

Draw one of these

Root CauseKC-003

WRONG LOCATION

STRAIGHTEN FIXES THIS ONE.

●●○○○

It is stored somewhere. Just not where it is used.

How it works

Confirm in 30 seconds: Stand where you use it and count the steps to where it is kept. More than two is the wrong cabinet.

This is a Straighten problem. Draw one of the action cards listed and do it now, at the length you actually have.

Draw one of these

Root CauseKC-004

EXCESS MOTION

STRAIGHTEN FIXES THIS ONE.

●●○○○

Getting it out means bending, lifting, unstacking, or moving something else first.

How it works

Confirm in 30 seconds: Fetch it once and count the movements. More than two and the storage is charging you rent every time you cook.

This is a Straighten problem. Draw one of the action cards listed and do it now, at the length you actually have.

Draw one of these

Root CauseKC-005

POOR VISIBILITY

STRAIGHTEN FIXES THIS ONE.

●●○○○

You own it, but you cannot see it, so you buy it again or forget it.

How it works

Confirm in 30 seconds: Open the door and, without moving anything, name what is at the back. If you cannot, that stock is invisible and you are paying for it twice.

This is a Straighten problem. Draw one of the action cards listed and do it now, at the length you actually have.

Draw one of these

Root CauseKC-006

POOR ACCESSIBILITY

SAFETY FIXES THIS ONE.

●●○○○

The people who use it cannot reach it safely, or at all.

How it works

Confirm in 30 seconds: Have the shortest person who uses this kitchen fetch the everyday plates. If they climb, reach overhead, or ask for help, the height is wrong.

This is a Safety problem. Draw one of the action cards listed and do it now, at the length you actually have.

Draw one of these

Root CauseKC-007

INSUFFICIENT CAPACITY

SORT FIXES THIS ONE.

●●○○○

The right storage exists and genuinely cannot hold what belongs in it.

How it works

Confirm in 30 seconds: Put back only what belongs here. If it still will not close, or still stacks four deep, the capacity is the problem and not the habit.

This is a Sort problem. Draw one of the action cards listed and do it now, at the length you actually have.

Draw one of these

Root CauseKC-008

MISSING STANDARD

STANDARDIZE FIXES THIS ONE.

●●○○○

Nobody agreed what good looks like, so everybody is right.

How it works

Confirm in 30 seconds: Ask two people what this surface should look like at bedtime. Two answers means there is no standard to keep.

This is a Standardize problem. Draw one of the action cards listed and do it now, at the length you actually have.

Draw one of these

Root CauseKC-009

MISSING TRIGGER

SUSTAIN FIXES THIS ONE.

●●○○○

The reset is a good intention with nothing to attach it to.

How it works

Confirm in 30 seconds: Name the moment it happens. If the answer is when I get round to it, there is no trigger and it will not survive a bad week.

This is a Sustain problem. Draw one of the action cards listed and do it now, at the length you actually have.

Draw one of these

Root CauseKC-010

SAFETY CONSTRAINT

SAFETY FIXES THIS ONE.

●●○○○

The current arrangement can hurt somebody, and that outranks tidy.

How it works

Confirm in 30 seconds: Look for the four: a blade your hand would meet, weight above shoulder height, heat beside something that burns, and raw food above ready to eat food.

This is a Safety problem. Draw one of the action cards listed and do it now, at the length you actually have.

Draw one of these

Root CauseKC-011

POOR REPLENISHMENT

STANDARDIZE FIXES THIS ONE.

●●○○○

Consumables run out unnoticed, and food ages out of use unseen.

How it works

Confirm in 30 seconds: Find the last one of something you use daily. If nothing tells you it is the last one, you will find out at the worst possible moment.

This is a Standardize problem. Draw one of the action cards listed and do it now, at the length you actually have.

Draw one of these

Root CauseKC-012

CONFLICTING USERS

STANDARDIZE FIXES THIS ONE.

●●○○○

Two people run one zone by two designs, so it is permanently half of each.

How it works

Confirm in 30 seconds: Load the dishwasher together, once. The argument that starts is the conflict, and it is a design problem, not a character problem.

This is a Standardize problem. Draw one of the action cards listed and do it now, at the length you actually have.

Draw one of these

Events, the day that tests it

Draw one when an ordinary hard day happens, and see whether the standard held.

EventKE-001

THE GROCERY HAUL

THE DAY THAT TESTS IT.

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Twelve bags on the floor and forty minutes of cold chain.

How it works

Tests: REFRIGERATOR AND FREEZER, UPPER CABINET ZONE

It held if: Everything cold is away within ten minutes, and nothing already in the fridge had to be moved to make room.

If it did not: Whatever you could not put away without shifting something else is a capacity or location problem. Draw that zone's rebuild.

EventKE-002

WEEKNIGHT DINNER, FORTY MINUTES

THE DAY THAT TESTS IT.

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Everyone is hungry, nothing is prepped, and it is a school night.

How it works

Tests: PRIMARY PREP COUNTER, COOKING ZONE

It held if: You opened no more than two drawers looking for a tool, and there was somewhere clear to set the hot pan down.

If it did not: Every extra drawer you opened is a point of use problem. Draw KA-003.

EventKE-003

THE DISHWASHER IS BROKEN

THE DAY THAT TESTS IT.

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Three days of washing by hand, with everyone still eating.

How it works

Tests: SINK AND DISHWASHING ZONE

It held if: The sink is still empty at bedtime on day three.

If it did not: If it failed on day one, the sink was never running on a standard, it was running on a machine. Draw KA-018 and then KS-003.

EventKE-004

SIX DISHES AT ONCE

THE DAY THAT TESTS IT.

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The holiday cook. Four burners, one oven, and people in the room.

How it works

Tests: COOKING ZONE, LOWER CABINET AND COOKWARE ZONE

It held if: Nothing heavy came down off a high shelf, and every pan handle stayed turned in with people moving behind you.

If it did not: If you reached over a burner for anything, that thing is in the wrong place. Draw KA-004.

EventKE-005

SOMEBODY IN THE HOUSE IS ILL

THE DAY THAT TESTS IT.

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Cooking for a household where hygiene suddenly matters more than usual.

How it works

Tests: SINK AND DISHWASHING ZONE, REFRIGERATOR AND FREEZER

It held if: Cloths and sponges were changed, raw stayed low and sealed, and the sink still got cleared on the bad day.

If it did not: If the close down was the thing that slipped, it was never attached to a trigger. Draw KA-015.

EventKE-006

GUESTS IN THE KITCHEN

THE DAY THAT TESTS IT.

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Three people and one work triangle, and none of them live here.

How it works

Tests: UPPER CABINET ZONE, UTENSIL AND UTILITY DRAWERS

It held if: A guest found a glass without asking, and nobody had to cross the hob to get anywhere.

If it did not: If they had to ask, the cabinet is not readable from outside. Draw KA-007, then name the drawers with KA-012.